Risk Free Guarantee
Shopping is risk-free with my 30-day return guarantee. I stand behind all of the products I carry in my store. If for any reason you are not satisfied with your purchase, simply send the unused portion back to me, and we will refund your money. Items not eligible for return include Chewy Chocolate Paleo Bars, Mint Joy Fiber Bars, Coconut Joy Fiber Bars, Collagen and Paleo Protein Packets and Boxes, eCourses and eBooks, discontinued products, and partial kits; if you wish to return a kit, it must be returned in its entirety.
How to Initiate a Return
To initiate a return, please contact our Customer Success team at 512-721-0424 or firstname.lastname@example.org to receive a return shipping label. Return labels cost $7.99 and will be deducted from your refund amount once processed. You must use the return label provided by us in order for us to process your return, or we will not be able to refund your order.
Original shipping charges are never refundable.
You will be refunded back on the card or PayPal account you used to purchase the original order. Refunds will be issued for returns weekly in accordance to our return policy.
Refunds can take 3-5 business days to show as processing on your account. However, you will always know when a refund is issued as you will be notified via email.
If there is an error in your order or with receiving your shipment, please contact us within 90 days of your order date and we will correct your order as soon as possible.